Crewbird Pro for plumbing

Send an estimate with options, put a plumber on the visit, tell the customer you’re on the way, and invoice the labor and parts.

A day with Crewbird Pro

  1. RequestA call or a booking-page request becomes a customer, a site and a job. The booking page asks “When works?” and keeps their answer.
  2. EstimateOffer a repair and a replacement as options on one estimate, from your price book: a service call, labor by the hour, a water heater install. The customer picks on their phone.
  3. ScheduleBook the visit, today or another day, and put a plumber on it. Move it when the day changes.
  4. VisitThe plumber taps On my way, and the customer can get an email with a status link. On site they tick the checklist and add photos.
  5. InvoiceMake the invoice from the job. Add the labor hours and the parts you’re charging for as lines.
  6. PaidThe customer pays by card from the link, or you record cash or a check. Crewbird takes no cut of card payments.

In the app

Today: the day’s visits for each person on a timeline, new requests and invoices to make
The day for every crew on one timeline
On my way, and the customer’s status page
An accepted quote with the Better option chosen, its job and its draft invoice, above the Good, Better and Best options
The pick becomes the job and the invoice
A paid invoice with its lines, tax, total and payment, and Text, Copy link and Print buttons
An invoice by link, marked Paid

Sample business and sample customers.

Your price book

  • Service callper each
  • Laborper hour
  • Water heater installper each

Starter items for Plumbing. Edit them or add your own.

Pricing

  • Starter$592 people, then $15 each
  • Crew$995 people, then $12 each
  • Company$17912 people, then $9 each

Per month. Every suite on every plan. See pricing

Questions

Does it handle emergency calls?

Not as dispatch. Crewbird doesn’t answer calls, flag a request as urgent or run an on-call rota. A booking-page request goes to your inbox and the office gets an email. The office can then book a visit for today and put a person on it, and the customer can get On my way updates.

Can I charge a service call and hourly labor?

Yes. Add a service call as a fee item and Labor as an hourly item in your price book, then set the quantity on the estimate: 1.5 hours is a quantity of 1.5. The prices are yours.

Does the invoice use the hours my plumber worked?

No. An invoice made from a job copies the accepted estimate’s lines, not hours or materials. Add the labor and parts you want to charge. Hours and materials still count in Job costs, which owners see, and office staff you choose.

Can I send an estimate with a repair and a replacement?

Yes. Put up to three options on one estimate, like a repair, a better part and a new water heater. The customer picks on their phone, and the job and invoice follow the pick.

Can I keep my license and insurance?

Yes. Keep licenses, insurance and certificates with the paper attached, and hear 30 days out, 7 days out and on the day they expire. Owners and office only.

Every part. One price.

No contract. Your crew is set up in an afternoon.